Privacy Policy

The Osman and Khadijah Foundation (“we”, “us”) respects your privacy. This policy explains what information we collect through this website, why we collect it, and how we protect it.

Information we collect

• Details you submit through our forms: your name, email address, phone number and message.
• Donation pledges: amount, chosen fund, frequency and contact details for receipting.
• Volunteer and partnership details you choose to share, such as skills, availability or organisation.
• Requests for assistance, which may include sensitive information about your circumstances.

We do not use advertising trackers on this website, and we do not sell or rent personal information.

How we use your information

• To respond to your enquiry or request for assistance.
• To process and receipt donations, and to meet legal and accounting obligations.
• To coordinate volunteering and partnerships.

People seeking assistance

Information shared by people requesting help is treated as confidential and is accessible only to the staff who need it. We never publish the name, image or story of anyone we support without their informed, written consent.

Storage and security

Submissions are stored with a reputable cloud database provider using access controls and encryption in transit. Access is restricted to authorised foundation staff.

Retention

We keep information only as long as needed for the purpose it was collected, or as required by law for financial records.

Your rights

You may ask to see, correct or delete the personal information we hold about you by contacting us.

Changes

We may update this policy. The latest version will always be published on this page.